Pediatric Emergency Department, New Children's Hospital
Keywords:At the Pediatric Emergency Department in New Children's Hospital, we deal with sudden illnesses and injuries in children aged under 16, as well as issues associated with mental health problems requiring urgent treatment.
When you are seeking treatment at a hospital emergency clinic, always call the toll-free Medical Helpline number 116 117 first.
In case of emergency, such as severe shortness of breath, large bleeding wound or convulsive child, call the emergency number 112. Paramedics will assess the need for treatment and transport the patient to the correct location for treatment.
Opening hours
At the hospital emergency clinic, we always assess the need and urgency for treatment first. Based on the assessment, your child will be treated by a nurse or a doctor, or you will be instructed to contact your local health center if the criteria for urgent care are not met.
Patients are treated in the order of urgency, not in the order of arrival. Therefore, a patient who has arrived after you may be admitted for treatment before you.
Should I go to the emergency department?
Before coming to the emergency clinic, call the Medical Helpline at 116 117.
If you already have a referral to the emergency clinic, you do not need to call the Medical Helpline.
Estimated duration of an emergency department visit
Patient Guide
The Patient Guide answer the most common questions patients may have before, during, and after treatment.
Maisa online portal (opens in new window, links to another website)
You can use our online services by signing in to the Maisa Portal. Guardians can act on behalf of their children under the age of 18.
Updated: 27.03.2025