Accessibility statement for hus.fi

HUS (Helsinki and Uusimaa Hospital District) is responsible for this online service. We want as many users as possible to be able to access our digital services. We take accessibility into account in the development of digital services.

How accessible is the website?

This online service largely meets the A and AA level accessibility criteria required by law (WCAG criteria 2.1). The online service has some shortcomings in accessibility, which are described in more detail below.

Did you notice any gaps in accessibility?

We are constantly striving to improve the accessibility of the online service. If you observe any issues that are not described on this page, please let us know and we will do our best to fix any shortcomings. We will respond to requests and comments as soon as possible, but no later than within two weeks.

You can contact us via email @email  

Accessibility monitoring

The Regional State Administrative Agency for Southern Finland monitors the implementation of accessibility requirements. If you are not satisfied with the response you have received or you do not receive a response at all within two weeks, you can give feedback to the Regional State Administrative Agency for Southern Finland. The website of the Regional State Administrative Agency for Southern Finland provides detailed information on how to file a complaint and how the matter will be processed.

Regional State Administrative Agency for Southern Finland
Accessibility Monitoring Unit
Accessibility Requirements online service (in Finnish and Swedish)
saavutettavuus(at)avi.fi
Telephone (switchboard) +358 295 016 000

More detailed information on technical accessibility

The online service is not yet fully accessible.

Content or features that are not yet accessible

• There are some headings on the website which are not descriptive. (WCAG 2.4.6)
• There are some link texts on the website which are not descriptive. (WCAG 2.4.4)
• Some images or graphics do not have alt-texts. There are also images which have alt-texts even though they are decorative and do not need one. (WCGA 1.1.1)
• On the pages of emergency units there is a dynamic table which shows the current amount of customers in the unit in three languages and updates automatically. This table is not accessible. The table cannot be read with assistive technologies nor can it be hidden, stopped or paused. (WCAG 1.2.1, WCAG 2.2.2)
• Some contrasts on the page are too low. (WCAG 1.4.3)
• Focus of the assistive technologies does not always move logically. (WCAG 2.4.3)
• Assistive technologies do not receive any kind of information wether or not the attempt to filter search results has been successful. (WCAG 4.1.2)
• Some page titles are in English even though the page itself is in Finnish. (WCAG 2.4.2)
• There are elements on the page which are in English even though the language of the page is Finnish. (WCAG 3.1.2)
• There are some extra landmarks on the page. (WCAG 1.3.1)
• The PDF files have not been tagged properly.

An effort will be made to correct the shortcomings listed in this statement by the end of 2020.

How have we tested accessibility?

The observations in this accessibility statement are based on a third-party assessment of whether the online service meets legal requirements.

Website was published on 1 October 2020.

This statement was prepared on 29 September 2020.

The statement was last updated on 29 September 2020.

Act on the Provision of Digital Services (306/2019) (In Finnish and Swedish)

Accessibility Requirements website (in Finnish and Swedish)