Development at HUS
As a university hospital, we have a mission to ensure that our patients receive the best possible treatment and a positive customer experience. We use modern methods and technologies to achieve this. Continuous development and innovation are crucial as we explore new potential for the future and create a better tomorrow.
Everything we do is about our patients, and our personnel is our most valuable asset. We pay attention to the needs of and feedback from our patients in order to continue to improve our services. Our patients and their family members are also invited to be involved in improving our activities through customer panels and as experts by experience.
We coach, train and support managers and supervisors. We also provide our employees training and opportunities to participate in research and development projects. We aim to create a learning organization where new ideas and methods are quickly deployed and where everyone is encouraged to innovate.
Customer involvement
Customer involvement refers to both the internal experience and active engagement of individuals. Involvement evokes a sense of belonging to the community and society and that you can make a difference in the matters that affect you. Involvement is a key driver of well-being and health.
Lean development
We support leadership and develop our operations in accordance with Lean principles, and at the same time, we implement our promise of continuous improvement. Our Lean network supports Lean development throughout the Uusimaa health and social services area.
Yritysyhteistyö ja innovaatiotoiminta
We engage in close national and international cooperation with various companies and operators to seek, study and develop product and service innovations in healthcare.
