For patient
News
Customer satisfaction
We measure customer satisfaction with an international Net Promoter Score (NPS). The NPS result can be anything between -100 and +100. We measure the NPS by asking the question: "How likely are you to recommend our hospital or unit to your friends or family if they needed similar treatment or examinations?” The score is based on feedback from the preceding month.
Patient stories
"Accessibility is taking away from no one"
Patient stories
Anna Nyström has SMA, or spinal muscle atrophy. When moving around in a wheelchair, she can see really well where the user of the service has been taken into consideration and where not. Nyström likes to give feedback, and she always tries to combine her feedback with a suggestion as to how to do it better.
Useful information for patient
Patient fees
In Finland, the costs of medical care are principally paid by the patient’s home municipality. Fees charged from patients are determined according to the Act and Decree on Client Charges in Healthcare and Social Welfare.
Patient fees
Patient guide
Private Hospital Orton
If you want treatment privately, please contact our private hospital Orton.
More information about Orton
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