Laboratory booking Medical Helpline 116117

Departments

Abdominal Center
Children and Adolescents
Comprehensive Cancer Center
Department of Psychiatry
Diagnostic Center
Emergency Medicine and Services
Gynecology and Obstetrics
Head and Neck Center
Heart and Lung Center
Inflammation Center
Internal Medicine and Rehabilitation
Musculoskeletal and Plastic Surgery
Neurocenter
Perioperative and Intensive Care

Patient care support

Runkopalvelut
Facilities Center
IT Management
Pharmacy
Basic health care unit

Customer satisfaction

We measure customer satisfaction with an international Net Promoter Score (NPS). The NPS result can be anything between -100 and +100. We measure the NPS by asking the question: "How likely are you to recommend our hospital or unit to your friends or family if they needed similar treatment or examinations?” The score is based on feedback from the preceding month.

NPS
Emergency Clinic and Psychiatry
+57
Goal
+50
Number of responses
4237

NPS
Other treatment units
+83
Goal
+70
Number of responses
31365

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