HUS
Leading
Healthcare
Likelihood to recommend (NPS)
HUS in total
Feedback (pcs)
317342
Situation
-100
84
100
What is NPS?
Customer satisfaction
At HUS, we want to develop our operations and improve our services even further. All received feedback from customer is valuable and allows our customers to make a difference. We utilize the feedback to develop our services, customer service and management, among other things.
News
The disruptions in the HUS helpline and telephone services are resolved
Several HUS telephone services experienced a disruption on 27 August 2026. Because of the disruption some calls did not connect, and the callback service was unavailable. The disruption was resolved at 22:30, and all telephone services are now operat…
Updated: 25.06.2026