HUS
Leading
Healthcare
Likelihood to recommend (NPS)
HUS in total
Feedback (pcs)
317342
Situation
-100
84
100
What is NPS?
Customer satisfaction
At HUS, we want to develop our operations and improve our services even further. All received feedback from customer is valuable and allows our customers to make a difference. We utilize the feedback to develop our services, customer service and management, among other things.
News
Several disruptions in the HUS helpline and telephone services
Several HUS telephone services are currently experiencing disruption. As a result, some calls may not connect, and the callback service is unavailable. The disruption affects several HUS service numbers, including the Medical Helpline, the Poison Inf…
Updated: 25.06.2026