Imaging examinations, appointment booking and customer service
Keywords:We serve by phone, chatbot and live chat. Walk-in appointments are available for chest and skeletal x-rays. You need to book an appointment for bone densitometry. You can use the Maisa patient portal for booking appointments for some imaging examinations.
- You can reach us at the number 09 471 80900 on weekdays from 8:00 a.m. to 3:30 p.m.
- We make appointments and provide advice to patients in the Uusimaa and South Karelia regions. We have a call-back service from 8:00 a.m. to 1:00 p.m.
- We also assist health care personnel when they are making appointments on behalf of a patient.
- The cost of a call to our booking or advisory service helpline and the waiting time is the local call charge.
- We collect feedback on phone calls with text messages. Our feedback survey will ask you, among other things, whether you were able to resolve your matter and whether you would be willing to recommend our services to others.
Chatbot serves customers 24/7
- In our Chatbot and chat services, we answer questions about, for example, making appointments and the opening hours of units. The Chatbot serves customers around the clock. Our customer service personnel respond in our live chat on weekdays from 8:00 a.m. to 3:00 p.m.
How do I order a copy of an image from HUS?
- You can request transferring your medical images directly to another healthcare provider. You can also order a copy of the images taken in a medical imaging examination on DVD or on a memory stick if you are going to have further treatment elsewhere.
- You can order a copy of the images either with an electronic form or with a form that you can print out yourself.
More information on ordering copies of images
What are imaging examinations?
- Imaging is used to study the human body by various methods. The most common imaging studies are X-ray examinations, MRI scans, and ultrasound scans. Imaging examinations can be used to diagnose or exclude various diseases and, if necessary, to plan effective treatment.
- With the procedures performed by imaging specialists, or radiologists, we can support surgery and partially replace vascular surgery. Radiologists can perform, for example, balloon dilatation procedures. In these procedures, they utilize imaging equipment or methods to assist them.
You can find more information about imaging examinations in the Examination Hub in Health Village
Are there patient lifts in HUS X-ray units?
- A patient lift is available at many of our imaging service locations, e.g., to transfer patients from a wheelchair to an examination table.
- If you need to use a patient lift, please call in advance to the relevant unit.
More information and a list of our units that have a patient lift
Diagnostic Center
How do I prepare for examinations and where do I get the results?
Examinations always require a referral. More information on the required preparations, arriving for examinations, and receiving the test results can be found here.
You are free to choose your X-ray location
Once you receive a referral to HUS for skeletal, chest, or dental X-ray examinations, you are free to choose the imaging unit where you go for the examinations. Most X-ray units do not require booking an appointment.
Maisa Portal (opens in new window, links to another website)
Maisa is a digital patient service where you can manage your health matters online. When your care begins, we’ll tell you which services are available to you. In Maisa, you can view your records, book appointments and message your care unit.
Units related to the service
Peijas Hospital X-ray unit
In the Peijas Hospital X-ray unit, we perform plain X-ray examinations without an appointment and other imaging examinations with an appointment.
Porvoo Health Center X-ray unit
In the Porvoo Health Center X-ray unit, we perform plain X-ray examinations and dental X-rays without an appointment.
Porvoo Hospital X-ray unit
In the Porvoo Hospital X-ray unit, we perform plain X-ray examinations without an appointment and other imaging examinations with an appointment.
Raseborg Hospital X-ray unit
In the Raseborg Hospital X-ray unit, we perform plain X-ray examinations without an appointment and other imaging examinations with an appointment.
Updated: 11.09.2026