E-services

Maisa is a shared customer portal of the HUS Group, the City of Helsinki, and the wellbeing services counties of Vantaa and Kerava. Through it, you can take care of matters related to your health and treatment safely using a mobile application or a computer, whenever it suits you.

You log in to Maisa with strong authentication using online banking credentials, a mobile certificate, or an electronic ID card.

In Maisa you can, for example:

• view your appointments, test results, and other information related to your care
• communicate with your care unit*
• fill in questionnaires and forms related to your treatment
• prepare for appointments and take part in video visits
• book, reschedule, and cancel appointments when these services are available in your care unit
• check in for your appointment with the Maisa mobile application at those service points where the service is in use

* You can send messages to your care unit if you have had an appointment within the last six months or have an appointment scheduled within the next six months.

Sign in to Maisa

Watch instruction videos on using Maisa

You can make a laboratory appointment online. When booking, you will receive instructions on canceling or rescheduling your booked appointment.

Make a laboratory appointment

We will inform you if your appointment will be a remote appointment. You will receive instructions with the appointment letter. We hold remote appointments in Maisa or in My Path in Health Village. We also use Microsoft Teams in certain situations and for group appointments.

Sign in to Maisa to join a remote appointment

My Path remote appointment in Health Village

Go to MyHealth

You can give us feedback on your treatment and our activities in general. Your feedback is important to us as it helps us develop our services.

Give us feedback

Online, you can report a patient safety event; file a notice of injury, an objection, a complaint, or a claim for compensation; or request your patient records.

Read more about your rights as a patient

When you have received an invitation for colorectal cancer screening, you can use this form to enter your health information for the screening.

Fill in the health information form for colorectal cancer screening

On My Path in the Health Village online service, you will find the digital pathways enabled for you in healthcare or social welfare. On My Path, your health information and personal care instructions are always at your disposal.

Go to My Path

With the help of Health Village's self-care programmes, you can promote your well-being independently without a doctor's referral. Self-help programmes can help you start exercising, controlling your blood pressure and quitting smoking, for example. 

Visit the Health Village's self-care programs

The Health Village hubs provide information and support for people who want to look after their own or a loved one’s well-being. The hubs have been developed in collaboration with Finnish university hospitals.

Visit the Health Village hubs

By consenting to biobank research, you will have the opportunity to be a part of science and contribute to the development of new treatments.

Give your consent to Helsinki Biobank online

Omaolo provides an assessment of the need and urgency of treatment. It will give you evidence-based instructions on self-care, or instructions on contacting a healthcare provider. Omaolo is a national online service produced by DigiFinland.

Go to Omaolo

MyKanta is a nationwide online service where you can view your health data 24/7. Gradually, MyKanta will also show your social welfare services client data. The service is produced by Kela.

Go to MyKanta