HUS
Leading
Healthcare
Likelihood to recommend (NPS)
HUS in total
Feedback (pcs)
317342
Situation
-100
84
100
What is NPS?
Customer satisfaction
At HUS, we want to develop our operations and improve our services even further. All received feedback from customer is valuable and allows our customers to make a difference. We utilize the feedback to develop our services, customer service and management, among other things.
News
Some HUS laboratory clients who had tests taken with a referral from a private physician have received other people’s data by mail
A personal data breach has occurred at HUS laboratories on August 25, 2026.
Updated: 25.06.2026