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Medical Imaging Center's customer service

Keywords:
  • appointment booking
  • customer service
  • X-ray

We serve by phone, chatbot and live chat. Walk-in appointments are available for chest and skeletal x-rays. You need to book an appointment for bone densitometry. Residents of Uusimaa will be able to use the Maisa patient portal for booking appointments for some imaging examinations

Asiakaspalvelija puhelimessa.

You can reach us at the number 09 471 80900 on weekdays from 8 a.m. to 3:30 p.m.

We make appointments and provide advice to patients in the Uusimaa region. We have a call-back service from 8 a.m. to 2.30 p.m.

We also assist health care personnel when they are making appointments on behalf of a patient. 

The cost of a call to our booking or advisory service helpline and the waiting time is the local call charge.  

We collect feedback on phone calls with text messages. Our feedback survey will ask you, among other things, whether you were able to resolve your matter and whether you would be willing to recommend our services to others. 

Chatbot serves customers 24/7

In our Chatbot and chat services, we answer questions about, for example, making appointments and the opening hours of units. The Chatbot serves customers around the clock. Our customer service personnel respond in our live chat on weekdays from 8:00 a.m. to 3:00 p.m.

Patient lifts 

A patient lift is available at many of our imaging service locations, e.g., to transfer patients from a wheelchair to an examination table. If you need to use a patient lift, please call in advance to the relevant unit.

More information and a list of our units that have a patient lift 

Units

Elielinaukio X-ray unit

In the Elielinaukio X-ray unit, we perform plain X-ray examinations without appointment and other imaging examinations by appointment.

Iso Omena X-ray unit

In the Iso Omena X-ray unit, we perform plain X-ray examinations without appointments. In the same facility, there is also a laboratory.

Jorvi Hospital X-ray unit

In the Jorvi Hospital X-ray Unit, we perform both urgent and non-urgent examinations. We perform non-urgent examinations by appointment.

Leppävaara X-ray unit

In the Leppävaara X-ray unit, we conduct plain X-ray examinations without appointment and ultrasound examinations by appointment.

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Do not enter your personal information here. Please note that we do not respond to feedback sent via this form. Please visit our feedback site to give feedback on matters other than our website.