Laboratory booking and customer service
Keywords:You can easily book an appointment online. You can also book an appointment by phone. We also have a live chat.
We recommend that you book your appointments online (www.huslab.fi/ajanvaraus) but you can also book an appointment by phone. We are happy to help you prepare for laboratory testing and to answer any questions you may have about examinations. We can also help you select the most convenient laboratory for you.
You can reach us at the number 09 471 86800 on weekdays 7:30 a.m.–3:30. p.m. We have a call-back service from 8 a.m. till 1.30 p.m.
Laboratory results will be given to you by the unit treating you, such as your local health center. Our customer service does not have access to coronavirus test results. You will be sent your result by text message.
In our Chatbot and chat services, we answer questions about, for example, making appointments and the opening hours of units. The Chatbot serves customers around the clock. Our customer service personnel respond in our live chat on weekdays from 8 a.m. to 3 p.m.
We collect feedback on phone calls with text messages. Our feedback survey will ask you, among other things, whether you were able to resolve your matter and whether you would be willing to recommend our services to others.
The waiting times for our booking and customer service helplines are shorter towards the end of the week.
The cost of a call to our booking or advisory service helpline and the waiting time is the local call charge.
Book a laboratory appointment online (opens in new window, links to another website)
You can book a laboratory appointment online. You always need a referral for laboratory tests.
Units
Myllypuro laboratory
At the Myllypuro laboratory we serve customers with booked appointments, but we also have a take-a-number queue system. We recommend booking an appointment…
Tullinpuomi laboratory
At the Tullinpuomi laboratory we serve customers with booked appointments, but we also have a take-a-number queue system. We recommend booking an…
Kamppi laboratory
At the Kamppi laboratory we serve customers with booked appointments, and walk-in customers may take a queue number. We recommend booking an appointment…
Myyrmäki laboratory
At the Myyrmäki laboratory we serve customers with booked appointments, but we also have a take-a-number queue system. We recommend booking an appointment…