HUS
Helsinki
University Hospital
Likelihood to recommend (NPS)
HUS in total
Palautteita (kpl)
415164
Tilanne
-100
84
100
What is NPS?
Customer satisfaction
At HUS, we want to develop our operations and improve our services even further. All received feedback from customer is valuable and allows our customers to make a difference. We utilize the feedback to develop our services, customer service and management, among other things.
News
HUS to primarily deliver patient letters electronically
HUS will start using Suomi.fi messages on October 26, 2026. From that date onward, letters to patients over the age of 18 are delivered to Maisa, Suomi.fi messages, or OmaPosti. Patients who have not enabled electronic services will continue to recei…
Updated: 02.10.2026