Work overload generated during the coronavirus pandemic continues to grow. We campaigned for safety during the working day and awareness of commuting safety.
The practical priorities for our efforts for wellbeing at work in 2021 were support for work stress and coping, management of wellbeing at work and promotion of safety. Supervisors and nursing staff have been taxed to the extreme as the coronavirus pandemic persists. The personnel survey reveals that work overload is at nearly the same level as in 2020. Overload continues to grow.
The working capacity index, which consists of mental coping and perceived working capacity relative to the physical and mental demands of the employee’s job, remained at a high level of more than 4 (on a scale of 1 to 5) throughout the year under review. The meaningfulness of work index also remained at a good 4.03, indicating that employees see their work as inspiring, independent and meaningful and are pleased with it.
Seven units reported work overload and insufficient personal resources during the coronavirus pandemic, which is half the number recorded in 2020. Employees have demonstrated considerable flexibility and resilience in the face of rapidly changing situations. More the 80% of employees feel that they have received sufficient support for their work, despite the stressful year.
Personnel wellbeing was also charted in a wellbeing survey in July. Almost half of the respondents reported engaging in aerobic exercise as per the recommendations on health-enhancing physical activity.
Safe mobility at work and to and from work
A proactive approach to and campaign for occupational safety and health reduced the number of occupational accidents.
A comparison between 2020 and 2021 showed that cycling accidents subject to compensation have decreased substantially in number and are also less severe. The number of serious accidents caused by cycling has also fallen. Commuter fitness is a recommendable and popular form of exercise. Half of the respondents in the wellbeing survey exercised at least three times a week by cycling or walking to work.
The campaign themes for occupational safety and health in 2021 were non-smoking, safety and the monthly fitness webinars. We prepared online OSH courses, and in May 2021 we published a course entitled ‘Challenging customer encounters’, focusing on how to engage with aggressive customers on the phone. We also prepared a Wellbeing at Work Program for 2022–2025 and a wellbeing at work plan to be updated annually.