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Information for professionals handling mortuary procedures

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On this page, you will find instructions regarding the reception, storage, and release of the deceased. These guidelines are intended for professionals who handle deceased persons.







Updated: 16.06.2026

Ward Secretary Services

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Our ward secretaries contribute to ensuring that patient care is carried out smoothly.
Lääkäri ja osastonsihteeri katsovat potilaan tietoja

Our ward secretaries provide high-quality and professional secretary services for specialized healthcare operations throughout the HUS region. 

Our responsibilities include

  • Duties of a patient administration secretary
  • tasks related to promoting patient care
  • customer service.

We work as part of a multiprofessional team within the care chain in specialized healthcare and play our part in ensuring positive client interactions in our units.

Evolving ward secretary services

We rely on our motivated and skilled staff, and we are constantly developing our services with an innovative approach.

We ensure the quality and efficiency of our services by utilizing

  • the latest technological solutions
  • research findings
  • collaboration with educational institutions.

We continuously pursue training and develop our expertise, and we build career paths to ensure expert and professional activities.

Updated: 29.10.2026

Patient and staff catering

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Our nutritional care professionals plan and serve tasty and high-quality meals for both recovering patients and the hospital staff every day.

Ravitsemistyöntekijät asettavat ruokia linjastolle lounasravintolassa

Patient meals are an important part of recovery

Our nutritional experts take the nutritional quality of patient meals carefully into consideration already at the planning stage. 

Our catering workers prepare patient meals professionally in accordance with the nutritional recommendations of each age group, taking into account numerous special diets.

Lunch restaurants and cafeterias

We serve nutritious and healthy food in our restaurants. 

In addition to the staff of the hospitals, patients, their family members and other visitors are also welcome to enjoy a meal in our restaurants. Lunch price for visitors in our restaurants is EUR 13.20.

In addition to lunch options, most of our restaurants have the possibility of assembling a fresh salad yourself or choosing a meal from the barbecue station. In addition, some of our restaurants offer tasty breakfast with many options.

From our cafeterias, you can easily choose small savory and sweet little treats and other delicious products prepared on site to take with you.

Menus and opening hours of lunch restaurants

Updated: 16.06.2026

Hospital cleaning services

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Our hospital cleaning services are responsible, among other things, for sanitation tasks. 

Laitoshuoltajat petaavat potilasvuodetta

Our service-oriented hospital cleaners are skilled professionals who spend approximately half of their working time on cleaning. In addition to cleaning, we are responsible for performing patient catering services, bed maintenance, and a variety of other maintenance services.

Our special area of expertise is cleaning hospital environments, in which our aseptic skills are invaluable. Our skilled and trained personnel is responsible for keeping the environment safe and comfortable for the hospital personnel and the customers.

In planning our operations, we use service needs assessment for enabling us to determine just the right amount of resources in the right places. We regularly monitor the quality of sanitation using different methods.

Environmental issues are important to us and we adhere to ecological principles in our sanitation methods. We use eco-labelled all-purpose cleaning agents.
 

Updated: 07.10.2026

Lobby and document services

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Support Services offer a wide range of lobby, document, and telephone services.

A lobby attendant talks with a customer.
  • The lobby service is handled by our skilled personnel, and their tasks include, for example, providing information to visitors in the lobby, management of keys and lecture rooms, internal patient transfers, and processing of mail.
  • In the switchboard 09 4711, we are responsible for call forwarding operations in the 18 HUS hospitals around the clock.
  • Our task in the patient records service is to ensure that patient documents are available for medical care and research studies. We are also in charge of the information and customer service.
  • In the registries, we adhere to data security guidelines in the registration and distribution of documents, management of administrative archives, and the information and advisory services for these tasks.


Updated: 14.01.2026

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