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Ward secretary services

Our ward secretaries contribute to ensuring that patient care is carried out smoothly.

Lääkäri ja osastonsihteeri katsovat potilaan tietoja

Our ward secretaries work in different units and are there to serve patients, their relatives, as well as HUS personnel. They are responsible for patient administration tasks with expertise in their field, thus ensuring that your treatment runs smoothly.

Hospital cleaning services

Keywords:
  • hospital cleaning
  • sanitation

Our hospital cleaning services are responsible, among other things, for sanitation tasks. 

Laitoshuoltajat petaavat potilasvuodetta

Our service-oriented hospital cleaners are skilled professionals who spend approximately half of their working time on cleaning. In addition to cleaning, we are responsible for performing patient catering services, bed maintenance, and a variety of other maintenance services.

Our special area of expertise is cleaning hospital environments, in which our aseptic skills are invaluable. Our skilled and trained personnel is responsible for keeping the environment safe and comfortable for the hospital personnel and the customers.

In planning our operations, we use service needs assessment for enabling us to determine just the right amount of resources in the right places. We regularly monitor the quality of sanitation using different methods.

Environmental issues are important to us and we adhere to ecological principles in our sanitation methods. We use eco-labelled all-purpose cleaning agents.
 

Lobby and document services

Keywords:
  • runkopalvelut
  • asiointipalvelut
  • logistiikan asiakaspalvelu

HUS Asvia offers a wide range of lobby, document, and telephone services.

Vahtimestarit auttavat potilasta

The lobby service is handled by our skilled personnel, and their tasks include, for example, providing information to visitors in the lobby, management of keys and lecture rooms, internal patient transfers, and processing of mail.

In the switchboard 09 4711, we are responsible for call forwarding operations in the 18 HUS hospitals around the clock. 

Our task in the patient records service is to ensure that patient documents are available for medical care and research studies. We are also in charge of the information and customer service.

In the registries, we adhere to data security guidelines in the registration and distribution of documents, management of administrative archives, and the information and advisory services for these tasks.

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