In Finland, the costs of medical care are principally paid by the patient’s home municipality. Fees charged from patients are determined according to the Act and Decree on Client Charges in Healthcare and Social Welfare.
We will send you an invoice approximately two weeks after your treatment or appointment. You may pay your treatment fees via an e-invoice by entering into an e-invoice agreement in your online banking service. The sender of the patient fee invoice is the HUS Joint Authority, treatment invoices (HUS-kuntayhtymä, hoitolasku).
If you do not have an e-invoice agreement with HUS via online banking, we will send the invoice to you by mail. You may pay the invoice through online banking or through your bank’s payment service, or in person at the HUS customer service desk at Kalasatama in Helsinki (Tynnyrintekijänkatu 1 C). This desk is open on weekdays from 09:00 to 15:00.
Invoices are generally given a payment period of 3 weeks, but during the coronavirus pandemic in 2020 this has been extended to 4 weeks.
If you do not pay your invoice by the due date, you will receive a reminder 2 weeks after the due date. For the time being, payment reminders will be sent and collections enforced by a collection agency on behalf of HUS. If you do not pay your invoice by the due date, we will charge penalty interest according to the Interest Act as of the due date.
For further information on invoices and their payment, contact the HUS invoicing customer service by phone at 09 4717 8550 or by e-mail at @email. The phone service is open on weekdays from 09:00 to 12:00.