At the Emergency Clinic for Ear, Nose and Throat Diseases at Surgical Hospital, we examine and treat patients of all ages requiring specialist medical care. Treatment at our unit requires an emergency referral from a physician.
Our clinic is an emergency clinic and also accepts patients on referral and for follow-ups. You will arrive at our unit for treatment primarily on the basis of a referral from primary health care. If you do not have a referral or a previous treatment relationship with ear, nose and throat diseases, please call the Medical Helpline (tel. 116117) before seeking treatment at the emergency clinic.
We are open every day of the year. At night time from 10 p.m. to 7 a.m., we only treat patients requiring acute treatment based on advance consultation.
When you arrive at the emergency clinic, our healthcare professionals will make an assessment of the need and urgency of your treatment. We treat patients in the order of urgency, which is why a patient who has arrived later than you may be able to receive treatment before you.
If you do not have a referral, follow these steps:
Without a referral, we only treat patients whose illness or injury requires immediate treatment or expertise in specialist medical care.
If you do not have a previous treatment relationship with ear, nose and throat diseases, call the Medical Helpline before seeking assistance at the emergency clinic (tel. 116117).
If you have undergone treatment within the last month at our Outpatient Clinic for Ear, Nose and Throat Diseases or at another one of our units for ear, nose and throat diseases, call our contact center at 09 4717 4080.
If you have visited our Emergency Clinic for Ear, Nose and Throat Diseases due to symptoms listed below within the last two weeks, please call our contact center at 09 4717 4080.
- sudden postoperative bleeding
- a foreign object in the head and neck area
- sudden breathing difficulties of a tracheostomy patient
- very severe nosebleeds