Sleep Apnea Clinic, Skin and Allergy Hospital

At the Sleep Apnea Clinic, we treat sleep apnea patients. The treatment of insomnia belongs to the tasks of primary and occupational health care. Contact your local health center or your designated occupational health care services.

Leave us a request for callback at the Skin and Allergy Hospital’s Sleep Apnea Clinic for the callback service. You can also contact us through the Maisa portal.

First, check the power supply. Is there a green light on in the transformer and is the transformer definitely plugged in to the outlet? Also make sure that all power cords are securely fastened. You can test the functioning of the device in another outlet.

If the appliance does not blow out air, check that the hose is not kinked or crushed. It is also a good idea to check the filter. If the filter is very dirty and has accumulated a lot of dust, it can affect the operation of the device. If these methods do not solve the problem, and the device is broken, leave us a callback request by calling the Sleep Apnea Clinic. We can ensure the availability of a new device and agree on a time when you can pick it up.

If your treatment has ended, you will require a new referral to receive treatment again. For a referral, contact your local health center, occupational health care services, or a private physician.

For a CPAP device to be beneficial, it should be in regular (70 percent of the time) and sufficient use (more than 4 hours every night). Fatigue can be caused by other factors than just sleep apnea. For example, irregular sleep patterns, too little sleep or temporary insomnia due to stress, for example, can also affect your coping at daytime.

Place the mask in the middle of your face so that the widest part of the strap is securely in the center of the neck. Check that the mask is properly in place and turn on the device. Pull the mask slightly and evenly away from your face in a forward and slightly downward direction to straighten the silicone part so that it does not remain wrinkled against the skin. This will fill the padded portion of the mask with air and it will place it tighter and softer against the skin. If you use a face cream in the evenings, apply the cream 2–3 hours before putting on the mask to keep the silicone mask in place.

Make sure the mask is evenly tight both at the top and at the bottom. When the mask is tighter at the bottom straps, it will leak at the top and, correspondingly, when the mask is tighter at the upper straps, it will leak at the bottom.

If reddish marks appear on the face and nose, the mask straps have been fastened too tight. Loosen the straps; often only a few millimeters will loosen the mask sufficiently. Please note, however, that there are always some traces of the straps on the face, as due to the tightness requirement, the straps cannot be too loosely attached.

When moving elsewhere, please notify the Sleep Apnea Clinic so that we can submit a treatment transfer notification to the central hospital of your new municipality of residence. There is no need to return the CPAP device when moving.

Contact the Sleep Apnea Clinic to agree on things. Please note: This does not apply to those working in the transport sector professionally.

A person applying for Kela-supported rehabilitation as a sleep apnea patient will receive the required medical certificate B from the health center or occupational health care physician, if the physician deems the rehabilitation necessary.

The mask is designed to last at least a year in normal daily use, if its daily maintenance has been done properly. Our hospital will distribute one mask and one air hose per year and one humidifier every two years, in accordance with the mask selection we have available in the hospital at any given time.

The hospital porters handle the distribution of supplies without an appointment at the Skin and Allergy Hospital in the Sleep Apnea Clinic: 4th floor, Mon–Thu 8:00 a.m.–3:00 p.m., Fri 8:00 a.m.–2:00 p.m. In addition, you can pick up supplies from the hospital’s info desk: main lobby on 3rd floor, Mon–Thu 3:00–6:00 p.m. and Fri 2:00–6:00 p.m.

If you have agreed on a home delivery of supplies, the supplies at your disposal will be mailed once a year to the nearest PostNord parcel locker in accordance with the agreement.

If you need to switch to another mask model or are experiencing any other problems with the mask, please contact the Sleep Apnea Clinic.