Press release - Published on 27.8.2026, 11:12 # Several disruptions in the HUS helpline and telephone services Several HUS telephone services are currently experiencing disruption. As a result, some calls may not connect, and the callback service is unavailable. The disruption affects several HUS service numbers, including the Medical Helpline, the Poison Information Centre, and the Childbirth Helpline. The numbers listed below may be busy, and the call-back service is currently unavailable. ## The disruption affects the following telephone numbers: - the Medical Helpline - the Poison Information Centre - the Childbirth Helpline - Emergency and on-call services across various specialties and hospital sites - the Teratology information service - HUS Pharmacy and Vehicle Dispatch Centre - Telephone numbers for several outpatient clinics ## We kindly ask you to proceed as follows: - If your call does not go through or the queue is long, please try again after a short while. - If you need urgent care, contact your local health center. If your local health center is closed and your issue cannot wait until the health center opens, you can seek urgent care at an emergency department directly. - If you are in labour and cannot reach the maternity helpline, you can go directly to the maternity hospital. - In emergencies, call 112. The cause of the disruption is currently under investigation, and we will provide further information as soon as possible. We apologize for the inconvenience. Share the news - [ Share on Facebook (opens in a new window) ](https://www.facebook.com/sharer/sharer.php?u=https://www.hus.fi/en/newsroom/several-disruptions-hus-helpline-and-telephone-services) - [ Share on Linkedin (opens in a new window) ](https://www.linkedin.com/sharing/share-offsite/?url=https://www.hus.fi/en/newsroom/several-disruptions-hus-helpline-and-telephone-services) Print this page