What to do if you suspect having contracted the coronavirus
Medical Help Line 116 117
National telephone service gives advice on coronavirus 0295 535 535.
SMS helpline is for people who, for example, cannot use the telephone due to a hearing defect or other reason 050 902 0163.
Coronavirus helpline for residents of Helsinki 09 310 10024.
Coronavirus helpline for residents of Vantaa 09 839 50 000.
Coronavirus helpline for residents of Espoo 09 816 34600.
Coronavirus helpline for residents of Kerava 040 318 3113.
Read more (in Finnish)
Coronavirus helpline for residents of Porvoo 040 547 7764 and 040 481 0344.
Coronavirus helpline for residents of Keusote (Hyvinkää, Järvenpää, Mäntsälä, Nurmijärvi, Pornainen, Tuusula) 019 226 0099.
Read more (in Finnish)
Coronavirus helpline for residents of Lohja 044 369 2901 and 044 369 2902.
Read more (in Finnish)
Persons 12 years of age and older
If you have not been vaccinated or you have received one vaccine dose:
If you are experiencing the following symptoms of a coronavirus infection, you should get tested as soon as possible and avoid close contact with others:
- acute respiratory tract infection (one symptom is enough: fever, cough, sore throat, runny nose, shortness of breath, loss of the sense of smell/taste) or
- diarrhea/nausea, headache, or muscle ache without any other distinct reason.
If you have been exposed to coronavirus, you should get tested according to the instructions you are given.
If you have received two vaccine doses or you have had the coronavirus disease:
Coronavirustest in general is not needed if:
- your symptoms are mild and
- you have received two vaccine doses and it has been at least one week since the second dose or
- you have had the coronavirus disease within the last six months or
- you have earlier been infected with coronavirus, and you have received at least one vaccine dose and it has been at least one week of your vaccination.
You should always get tested, even if you have received two vaccine doses or if you have been infected with coronavirus more than 6 months ago, in case you:
- are referred to a test by the Coronabot, Omaolo service or a healthcare worker after a treatment assessment
- belong to a risk group for a severe coronavirus infection due to your age (over 60 years of age), illness or medication
- are pregnant
- have been exposed to coronavirus during past two weeks (also after a notification from the Koronavilkku app, even if you are not experiencing any symptoms)
- you are a social welfare or healthcare worker
- you live or work at a care unit for the elderly
- you belong to the group of people who are offered a third vaccine dose, but you have not yet received the third dose.
Children under the age of 12
If your child has symptoms consistent with coronavirus, they must avoid contact with people outside the immediate family until the symptoms have clearly improved and the child is well enough to manage regular activities.
If your child has symptoms and they have been exposed to confirmed coronavirus case during the past two weeks the child should be tested. Follow the instructions on testing from your local communicable disease unit.
It is also reasonable to test for coronavirus if the child's family includes a person over the age of 16 who is not fully vaccinated or a person whose immune response against coronavirus is defective.
At your discretion, you can take your child to test for coronavirus if you suspect the infection. In addition, a test can always be taken when a physician considers that the child's symptoms require testing.
Where to get tested?
- Uusimaa residents can use the Coronabot to book a coronavirus test appointment directly online.
- You can book a test for yourself and for your children under the age of 16. You can also book a test for another adult if you are authorized in the Suomi.fi service to act on their behalf.
- Using the service requires online banking credentials or a mobile certificate. Helsinki residents can book a test appointment using the Omaolo web service.
- You can call your municipality's coronavirus helpline or your health center during its opening hours as instructed by your municipality.
- If your local health center is closed, you can call the Medical Helpline at 116 117. Select line 2.
- Coronavirus testing at HUS is always free of charge for you. The test is free of charge also when the testing site is operated by one of our subcontractors.
After booking a test appointment, the customer will receive text message containing a confirmation of the time, arrival instructions and instructions for cancelling the appointment.
Speed up infection tracking and report exposed persons
In a text message notifying you about your coronavirus infection, you will receive instructions to report any potentially exposed persons in the MyCovidData service. Residents of Helsinki will receive a link to an online form.
By recording any exposed persons, you speed up the work of infection trackers. Using the service requires strong identification with banking credentials or a mobile certificate. It is also possible to use the service on behalf of another person.
Certificate of negative COVID-19 test
If you need a certificate of a negative test result, you can receive an EU COVID-19 certificate from the My Kanta Pages (kanta.fi). Further information.
You can also download a certificate of a coronavirus test performed by HUS in the MyCovidData service. However, the certificate is not equivalent to the EU COVID-19 certificate. See the website mycoviddata.fi for more information.
- Terveyskylä health portal (in Finnish): Home-care instructions for a respiratory infection
- Finnish Institute for Health and Welfare: Treatment of coronavirus and instructions for the infected