Emergency Care

Emergency treatment means the immediate assessment and treatment of a sudden illness, injury, or treatment of a chronic illness that has taken a turn for the worse. Emergencies are situations where treatment cannot be postponed to the following day.

​Call the emergency number

If you are in an emergency situation, call the emergency number 112.
You should especially call the emergency number, if you or someone else has:
  • Sudden intense chest pain or difficulty to breath,
  • New paralysis symptoms that indicate a stroke, such as sudden weakness in a limb, no ability to function, or difficulties in speech.

Emergencies do not include: 
  • Small injuries (bruises, sprains, wounds that have ceased to bleed),
  • Infection symptoms (fever, cold),
  • Limb and back aches,
  • Headaches or
  • Nosebleeds.

​Call the telephone health service

You can always call the telephone health service of your hometown, if you are uncertain whether you need emergency treatment, or you have questions concerning health services, or you need treatment instructions.
09 310 10023, 
Weekdays klo 8-16: your health center
Other times: 09 87 10023
Weekdays klo 8-16: 09 839 10023
Other times: 09 471 67060
Kerava, Kauniainen, Kirkkonummi
09 87 10023

Treatment at joint emergency department

Most of the symptoms and injuries that require emergency treatment can be treated at the joint emergency department. Common symptoms that require a visit to the emergency department:
  • Chest pain,
  • Paralysis symptoms such as sudden weakness in a limb, no ability to function, or difficulties in speech,
  • Heavy bleeding (for example: vomiting blood, a large bleeding wound),
  • Infant’s fever,
  • Large injuries and broken bones,
  • Sudden intense head ache,
  • Difficulty to breath,
  • Sudden intense or aggravating stomach ache.

Nursing assessment
At first, the patient's need for treatment and the urgency is assessed at a joint emergency department. Based on the assessment the patient is referred to a nurse's or a doctor's appointment. If there is no need for emergency treatment, the patient may be asked to contact his or her own health centre, for example.
Nurse’s appointment

Some patients can be quickly treated at a nurse’s appointment at emergency departments. The nurses are specifically trained for this and are always able to consult a doctor. 
Doctor’s appointment

Usually several specialists of different fields work at a joint emergency department. Patients are treated according to the medical urgency of their illness. This is why the waiting time to see a doctor varies.

​Treatment at a specialized health care emergency department

In addition to the joint emergency departments, HUS also has emergency departments/clinics of one or more specialities.  The admission to these departments/clinics is usually with a doctor's referral or by ambulance.
Specialized health care emergency departments/clinics at HUS area

​Treatment at a health centre

A common cold, back pain, or other ordinary symptoms that do not require immediate care and can wait until the next weekday, are treated at health centres.  

Check your hometown's web pages for more information.