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Quality and Patient Safety

In HUS, we invest heavily in the quality of our activities. Our goal is the continuous improvement of patient care. We draw up an annual quality and patient safety plan, the implementation of which is monitored by the HUS Executive Board. Our patient safety is based on continuous development of our activities.

Annual Plans and Reports

We publish every year a Quality and Patient Safety Plan and Report and statistics of Haipro notifications on quality and patient safety.

HUS Quality Registers and Persons in Charge


Magnet Hospital

In HUS, we are part of the international Magnet Hospital© project. The Magnet Hospital recognition requires evidence of excellent nursing work. 


Patient Safety

Patient safety is an integral part of quality. In HUS, we invest in safe patient care, high quality of care, and patient focus. Our goal is that the treatment or treatment environment will not cause the patient any danger or harm. Adverse events may include treatment-related infections, incorrect or delayed diagnosis, or a medication error.

All our employees involved in patient care complete an online patient safety training. We also analyze the patient and customer feedback we receive and adapt our activities based on the feedback.

If you want to know more about your rights as a patient, you can contact our patient ombudspersons.




Our internal reporting channels

We use various internal reporting channels through which our personnel can report adverse events, safety-related observations, or misconduct. We also have a channel where our personnel can report successes.






Our quality indicators

The following three quality indicators are commonly monitored in top hospitals around the world:

Duration of treatment3.8 days
Readmission rate1,9%
Mortality rate3,4%

We update the table once a month. Date period to which the figures relate: treatment period January 2024, readmission and mortality rate December 2023.

What do the figures mean?

  • The indicator for the duration of the treatment period describes the average duration of the inpatient stay on a hospital ward. Psychiatric treatment periods are not included in this indicator.
  • Readmission refers to a patient’s unplanned visit again for the same reason within 30 days of their discharge. The readmission rate indicates how many of the inpatient treatment periods have led to such an unplanned visit.
  • The mortality rate shows the proportion of patients who have died within 30 days of the start of their inpatient treatment period, whether the patient was hospitalized or discharged at the time of death.

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