Digital development

The Apotti system is supplied by Oy Apotti Ab, which is co-owned by HUS and the cities of Helsinki, Vantaa, Kauniainen, Kerava, Loviisa, and Tuusula, as well as the municipalities of Kirkkonummi, Inkoo, Lapinjärvi, and Siuntio.

With this large-scale project, we are able to develop health and social services. The aim is to create a regionally uniform health and social services information system for speeding up the transfer of patient data safely between different actors.

The Apotti system includes a customer portal, Maisa, which enables a data-secure communication link between patients and professionals.

The Apotti project (in Finnish)

E-service portal Maisa (in Finnish)

We develop customer-driven and effective digital services for patients, health care professionals, and municipalities in our region. With the right kind of digitalization, we are able to promote the quality, cost-effectiveness, and customer experience of health care.
In the solutions, we utilize cloud-based services, health technology, AI-powered applications, and data mining, among other things. Quality and effectiveness are monitored through customer feedback collection, reporting, and eHealth research.

Health Village

In the utilization of artificial intelligence, we are one of the most progressive specialist medical care actors developing AI solutions for demanding clinical use. In particular, we support AI research and development aimed at facilitating or improving patient care in specialist medical care. Our focus in AI activities is currently on intensive care and medical imaging, both of which have large amounts of data to utilize.

We utilize AI-based tools in predictive and advanced analytics. We have the necessary certificates (ISO 9001 and ISO 13485) to act as a manufacturer for AI-based software used by health and social services for patient care (CE marked software). The quantity and quality of data is a key factor in the creation of AI-based models.

We have expertise in managing and utilizing extensive datasets. For our part, we are able to produce data based on research permits and support the production of data pursuant to the Act on Secondary Use of Health and Social Data.

The purpose of the Real-time Remote Consultation (REK) project is to enable real-time consultation between primary health care and specialist medical care professionals in the Uusimaa region during a customer's appointment. 

We will create a common operating model for real-time consultation between primary health care and specialist medical care, thus strengthening common practices in the care of our customers.

Real-time consultations can currently be conducted via video, audio, mobile, and chat. The customer's presence in the consultation situation makes it possible to ask additional questions and present status findings. Our customers benefit from a faster solution to their problem, primary health care providers receive support for their work, and expertise develops, and referrals returned from specialist medical care are expected to decrease as a result of the operating model.

Real-time remote consultation is being developed in close cooperation with primary health care and specialist medical care partners.

Primary health care unit

Planning and starting the use of real-time remote consultations requires the consent and a resource plan of your competent management. In your own unit, you should discuss deployment and prepare together for a change in operations.

Before you start, it is a good idea to consider the following things in your unit:

1. What challenges are you hoping to resolve with REK?
2. For which patient group and what kind of situations is REK suitable for?
3. What is the goal? How is the attainment of the goal monitored and what are the indicators of the goal?
4. Who consults or responds to the consultation?
5. In connection with which tasks is it possible to respond to the consultation requests without delay and in what timeframe

For remote consultations, you need a webcam and if you do not have a USB dictating machine available, you also need a speaker. You can get an equipment recommendation from the Project Manager: @email.

In order to get started, your unit has planned possible changes in job descriptions, and equipment installations have been completed. The project manager will agree with you on a time to train the personnel. The training event lasts approximately 40 minutes and includes information, a demo for the trainees, and written instructions. After the training, you can start using the system immediately.

The use of real-time remote consultations requires that the participating units are involved in the development work and provide feedback on the use of the service. The objectives of the project will be monitored and it is a good idea for the unit that has committed to the activity to design indicators for the monitoring of the objectives.

Your unit has the possibility to review the key figures collected by the application by using the reporting function in real time.